Clinical Operations Director To Receive Excellence In Nursing Award

From left to right: Mary Ann Plambeck, MSN., RN, OCN., and Amy Suggs Boswell, MSN, RN, OCN.From left to right: Mary Ann Plambeck, MSN., RN, OCN., and Amy Suggs Boswell, MSN, RN, OCN.Since 1998 Friends of Nursing has championed the careers and professional development of more than 1,000 Duke University Health System nurses. Each year Friends of Nursing hosts an annual gala in which “extraordinary” nurses from throughout the health system are recognized and awarded educational scholarships.

Amy Suggs Boswell, M.S.N., R.N., O.C.N., clinical operations director for Morris Oncology Treatment Center 4-1 and Duke Cancer Center Clinic 5-1, Hematologic Malignancies and Genitourinary Oncology, has been named to receive a 2014 Evelyn Morgan Award for Excellence in Oncology Nursing Practice.

“Last winter, during a difficult snow event, Amy skillfully coordinated the sleeping accommodations for more than 50 employees,” said Mary Ann Plambeck, M.S.N., R.N., O.C.N., also a clinical operations director with the cancer center, who nominated Boswell for the award. “I am always amazed at how quickly Amy is able to assess a challenging situation, proactively initiate care and, all the while, help to ensure everyone remains calm. She has a great memory for people and programs and processes, all of which are extremely helpful in an emergent situation.” 

Boswell received her Bachelor of Science degree in nursing from Middle Tennessee State University in 2002. She joined the Duke oncology in 2003. In 2005, Boswell received her Oncology Certified Nurse (OCN) certification. She completed her Master of Science degree in Nursing and Healthcare Leadership at Duke University in 2009. Boswell is a member of the Oncology Nursing Society, locally and nationally. She served as membership chair of the local chapter from 2012 to 2013.

“It has been a true pleasure working with Amy over the past two years,” said Plambeck. “Amy has been invaluable during the process of transitioning into the new cancer center and during our recent implementation of Maestro. She streamlined the process of identifying patient flow within the center and managed staff for 73 infusion bays. Amy also worked with her genitourinary and hematologic malignancies disease groups prior to go live, holding several operational dress rehearsals.”

Described by her peers as dependable, resourceful and strategic, Boswell is also well-known throughout the DCI for her upbeat and friendly disposition.

“Amy lives out the Duke Health System core values, ‘Caring for our patients, their loved ones and each other,’” said Tracy Gosselin, Ph.D., R.N., A.O.C.N., associate chief nursing officer for Ambulatory Care and assistant vice president of the Duke Cancer Institute. “She always goes above and beyond for staff and patients. Last year when one of our patients fell ill, Amy provided immediate care and brought the patient to the Emergency Department, where she stayed with the patient for several hours until family arrived.”

Boswell, who is a native Kingsport, Tennessee, now resides in Durham, North Carolina.

“It is a privilege to be involved in the care of oncology patients, as this population holds a special place in my heart,” Boswell said. “My position as COD grants me the opportunity to serve a large number of patients as well as the staff who care for them.”

The 2014 Friends of Nursing Gala will be held Saturday, Nov. 1, at the Durham Convention Center. For more information about the Evelyn Morgan award, the gala or the Friends of Nursing Program, visit Friends of Nursing.


Elizabeth Sito, B.S.N., R.N., O.C.N., clinical team lead for Adult Blood and Marrow Transplant Unit 9200, Duke University Hospital, will also be presented with a 2014 Evelyn Morgan Award for Excellence in Oncology Nursing Practice at the Nov. 1 Friends of Nursing Gala. Look for an article next month highlighting Sito's work and achievements.