Five questions for gynecologic oncologist Brittany Davidson, MD, about the best approach to patient goals and treatment expectations

What is the protocol that you and your colleagues in the Division of Gynecologic Oncology follow to make sure that patients understand their cancer treatment plan?

Recognizing how important the delivery of goal-concordant cancer care is, we identified a void in our practice where patients at high risk for death in six months were not systematically engaged in goals-of-care discussions with their healthcare team. We developed an alert strategy to let physicians know when a patient meeting this high-risk criterion is in our clinic. This alert includes a recommendation that someone from the patient’s care team start a goals-of-care discussion and consider a referral to the Duke Palliative Care clinic. This started as a pen-and-paper ID strategy and has since transitioned to an alert in the clinician-facing electronic health record. All our fellows and attendings have received advanced communication training on how to conduct goals-of-care conversations since these discussions are often anxiety-provoking and fraught with emotion.

How do you advise providers approach these conversations with patients and their families?

I teach them to look for an “on-ramp” from the patient— these are often questions they hear from patients that hint around topics regarding what the future looks like. I’ll ask permission to discuss these topics and, if given the go-ahead, ask what kind of information would be most helpful. I try to take the lead from the patient. Some people are really time-line oriented, and others are more concerned with symptoms or how to talk to their family. What’s important to the patient? Are there events they want to be around for? Symptoms they want to avoid? Some patients really want to know what it’s going to be like to die. It really is different for everybody. Most importantly, you can’t have an agenda when you start these conversations. Time constraints or emotional bandwidth may limit what a patient can process or what a provider can discuss, especially in a busy outpatient clinic. If you can only get through parts of the conversation, it’s important to set a time (next visit, a phone call the next day) where you can continue the conversation.

One of your concerns, as you note in the editorial, is that these conversations are happening too late in the patient’s cancer journey. What accounts for this?

There are barriers on both the physician and patient end. Physicians may see these conversations as too time-intensive and so avoid them. Others feel like it will adversely impact the patient-physician relationship as there is this idea of “taking hope away.” Patients may not know how to ask these questions or don’t want to give their team the impression they don’t want to do treatment. The data that exists shows that patients do value these conversations, and, with communication skills training, physicians can do this empathetically within the time constraints of a typical outpatient appointment while maintaining excellent relationships with their patients moving forward.

How is aggressive end-of-life care poor quality care?

Aggressive care toward the end of life is typically not in line with what the majority of patients or their families want. The problem is that often no one has directly actually asked them what they want. The patient may have been on the “treatment train” for so long that they forget that there is an alternative strategy that prioritizes relief from suffering in all of its forms. Our job as oncologists is to deliver end-of-life care that’s in line with their goals — but, to be able to do this, we need to ask them about their goals.

Some patients hear “palliative care” and assume it’s code for “end-of-life care”? When should this treatment option be offered?

This is a major problem—many patients equate palliative care to hospice and so are hesitant to consider their involvement. We do a lot of re-education of patients and their families on the myriad benefits of specialty palliative care. These specialty providers are truly experts in symptom management to help patients live the lives they want. Several major medical organizations recommend the involvement of palliative care within the first few months of an advanced or recurrent cancer diagnosis; however, this does not routinely happen. We must continue to optimize our use of specialty palliative care and the critical communication skills involved in goals-of-care conversations if we are to provide truly high-quality care in line with the goals of our patients.